Privacy Policy

MARMIK Consultancy Ltd is committed to protecting your privacy and handling personal data responsibly, transparently, and in accordance with applicable data protection law.

We have written this Privacy Policy to explain how we collect, use, store, and protect personal data when you interact with us, instruct our services, or use our website.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

About Us

MARMIK Consultancy Ltd
Independent Property Consultancy
Based in Benfleet, Essex

For the purposes of data protection legislation, MARMIK Consultancy Ltd is the Data Controller.

If you have any questions regarding this policy or how your data is handled, please contact us at:
Email: info@marmikconsultancy.co.uk

Personal Data We Collect

We may collect and process the following categories of personal data:

Information you provide directly

  • Name
  • Contact details (email address, telephone number)
  • Property address
  • Details relating to property condition, damage, defects, insurance claims, or planning matters
  • Correspondence and communications

Information collected automatically

  • IP address
  • Browser and device information
  • Website usage data (via cookies and analytics tools)

How We Use Personal Data

We process personal data for the following purposes:

  • Responding to enquiries and requests
  • Providing consultancy, advisory, and support services
  • Managing instructions and contractual relationships
  • Communicating with clients and professional contacts
  • Coordinating with third-party professionals where authorised
  • Complying with legal, regulatory, and professional obligations
  • Improving website performance and user experience

We do not sell personal data or use it for unrelated marketing purposes.

Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Legitimate interests – to operate our business and respond to enquiries
  • Performance of a contract – where services are formally instructed
  • Legal obligation – where required by law or regulation
  • Consent – where explicitly obtained (e.g. website cookies)

Sharing of Personal Data

We may share personal data only where necessary and proportionate, including with:

  • Surveyors, structural engineers, and specialist consultants participate in an instruction.
  • Insurers, loss adjusters, or professional advisers where authorised
  • IT and website service providers

We require third parties to process personal data securely and in accordance with data protection law.

Unless expressly agreed otherwise, third-party professionals acting in their own capacity are responsible for their own data practices, not MARMIK Consultancy Ltd.

Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

Access to personal data is restricted to those who require it for legitimate business purposes.

Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which we collected it, including legal, contractual, and professional requirements.

Retention periods vary depending on the nature of the service provided.

Your Rights

Privacy Policy

Under UK GDPR, you have the right to:

  • Access personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request erasure of personal data (where applicable)
  • Request restriction of processing
  • Object to processing based on legitimate interests
  • Request data portability
  • Withdraw consent where processing is based on consent

Requests should be made in writing using the contact details above.

Complaints

If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk

Cookies

Our website uses cookies to improve functionality and analyse website traffic.

For more information, please refer to our Cookie Policy.

Third-Party Links

Our website may include links to external websites. We do not take responsibility for the content or privacy practices of third-party sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page and take effect upon posting.

Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

MARMIK Consultancy Ltd
Starhouse, 95 High Road, Benfleet, Essex
Email: info@marmikconsultancy.co.uk